Data Verification Customer Support Specialist (Surakarta)

Join Teleperformance in Surakarta as a Data Verification Customer Support Specialist and unlock a career with limitless potential! This role is perfect for individuals who excel in communication, problem-solving, and negotiation. You'll play a crucial part in ensuring the accuracy and reliability of customer data, directly contributing to the success of our clients across various industries.

As a Data Verification Customer Support Specialist, you'll be responsible for verifying and updating customer information in our database. This involves cross-referencing data from multiple sources, resolving discrepancies, and maintaining high standards of accuracy. You'll use tools like Microsoft Excel and our proprietary data verification software to streamline your workflow and improve efficiency.

At Teleperformance, we offer a dynamic and supportive work environment where your contributions are valued. With opportunities for growth and development, you'll have the chance to advance your career and achieve your professional goals.

📋 Tanggung Jawab Pekerjaan

• Verify and update customer data in our database to ensure accuracy and reliability.
• Cross-reference customer information from multiple sources to resolve discrepancies.
• Use data verification software and tools like Microsoft Excel to streamline workflows and improve efficiency.
• Communicate effectively with clients and team members to address any issues or concerns.
• Maintain high standards of accuracy and attention to detail in all tasks.
• Provide support to the team by resolving complex data verification issues.
• Stay updated on industry trends and best practices to continuously improve data verification processes.
• Participate in team meetings and contribute to the development of data verification strategies.

🎓 Kualifikasi & Syarat

• Bachelor's degree in a related field or equivalent experience.
• Minimum of 2 years of experience in data verification, customer support, or a related role.
• Proficient in using Microsoft Excel and data verification software.
• Strong communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Attention to detail and a commitment to maintaining high standards of accuracy.
• Familiarity with customer data verification processes and best practices.
• Ability to work well in a team environment and provide support to colleagues.

🛠️ Keahlian

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